Terms of Insurance
Insurance Coverage & Shazza
What You Need to Know
Shazza connects you with trusted car rental companies across Dubai, which each provide comprehensive fleet insurance to ensure a safe and worry-free rental experience. Every car you can book on Shazza has insurance included. Here's a detailed look at the main insurance types, what to keep in mind, and the steps we take to keep you covered.
Primary Coverage Types
Our car rental partners typically offer essential protections, including:
- Collision Damage Waiver (CDW): Limits your liability for accidental damages to the rental vehicle, covering a significant portion of repair costs.
- Theft Protection (TP): Provides security in the event of vehicle theft or unauthorized use.
- Third-Party Liability (TPL): Protects you against claims for damages to other vehicles or property, a mandatory requirement under UAE law.
Please Note: CDW and TP are not comprehensive and may exclude specific areas, like tires, windows, or the vehicle chassis. Review the policy provided by the rental company or contact us to confirm these details for your chosen vehicle.
Insurance Deductibles
In most cases, an insurance deductible (the maximum amount payable in case of an incident) applies. For added peace of mind, please verify or inquire about the deductible amount on your specific rental, as it can vary based on the car type and coverage level.
Understand Your Coverage
Each rental company may have slight variations in coverage terms, so reviewing a detailed policy is a smart step.
Ask About Exclusions
Check if specific areas like tires or glass are covered, and clarify any deductibles or additional charges.
Inspect the Vehicle Thoroughly
Take a good look at the car before driving off, checking for any existing damage and documenting it.
Ask About Additional Coverage
If additional insurance or a deductible reduction fits your needs, inquire about these options.
For the full insurance details specific to your car rental, please contact our team, and we'll provide the policy directly from our rental partner. If you have already booked your car, you are welcome to message the Carpreneur via our chat feature directly from your booking.
With Shazza, you’re booking through a marketplace built on trust, clarity, and security—ensuring every rental is covered so you can simply enjoy the journey.
Documenting the Vehicle Condition
To ensure a secure and transparent experience, Shazza requires thorough documentation of the vehicle's condition at both the start and end of your rental period. You will be prompted to upload the following:
Exterior Photos (8): Take clear shots of the front, back, sides, and all four corners to capture the entire exterior.
Interior Photos (3): Take clear shots of the front seats, back seats, trunk.
Dashboard Photo:Capture the mileage and fuel level.
Additionals: Any additional photos of damages on the car
These photos act as a record to shield you from liability for any pre-existing damage, making sure the car is returned in the same condition and offering you added security.